Return Policy

Policies

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15 DAY MONEY-BACK

Applicable only on Online orders! For stores & TAH orders: We've upgraded to a 15-Day Full Value Exchange! You can exchange your purchase for full value or choose a gold coin. No balance retained!

LIFETIME EXCHANGE

Exchange or upgrade your jewellery anytime.

LIFETIME BUYBACK

Sell your diamond jewellery back to us.

100% of Invoice value*
*UPTO ₹1,00,000 for Diamond and Gemstone Studded/ Gold/ Platinum
Applicable ONLY on online orders in India

*UPTO $1,500
For orders delivered in USA and Canada

Not applicable on Orders delivered to Australia, United Kingdom, Singapore, Dubai and other countries.

Gold
100% value of metal weight at the prevailing metal rate*

Lab Grown Diamond
100% of the prevailing diamond value*

Gemstone
90% of the prevailing gemstone value*

*Not Applicable on International Orders

* In case of any discount given during the original purchase on the metal and stone value, an equivalent amount will be deducted from the Exchange amount (Maximum value of Rs. 10 lakhs). The xCLusive Points used while placing an order will be deducted from the Lifetime Exchange value.

Lab Grown Diamond Jewellery
Additional 10% will be deducted from the LTE value

*Maximum value of Rs. 10 lakhs

*Not Applicable on International Orders

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We offer FREE shipping on every order within India. All International shippings will be chargeable at US$250 per shipment. Shipping time is 48 – 72 hrs for ‘Available in Stock’ items and 7-10 business days for Make to order items. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

For our Indian customers, after your item has been packaged, it will be shipped and delivered free via one of the following carriers.