Privacy Policy

Effective Date: 01-01-2025

At Charu Jewels, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with our website, https://charujewelsonline.com/ (“Platform”). By using our Platform, you agree to the terms outlined in this Privacy Policy.

  1. Information Collection

We collect personal and non-personal information, including:

  • Personal Data: Name, contact details, email, address, payment details, and demographic information (e.g., date of birth, gender).
  • Non-Personal Data: IP address, browser type, browsing behavior, device information, and location.
  • Transaction Details: Payment data for purchases, shipping details, and billing information.
  1. How We Use Your Information

The collected data is used to:

  • Process orders and deliver services.
  • Personalize your shopping experience.
  • Send updates, promotional offers, and newsletters.
  • Improve our services through analysis of customer behavior.
  • Ensure compliance with legal obligations.
  1. Cookies and Similar Technologies

We use cookies to enhance your browsing experience. You may modify your browser settings to manage or reject cookies, though this may affect certain functionalities of our Platform.

  1. Information Sharing

We share your information only as needed to:

  • Fulfill orders through third-party service providers.
  • Comply with legal requirements or enforce our policies.
    We do not sell your personal information to third parties for marketing purposes without your consent.
  1. Data Security

We use advanced security measures to protect your information. However, no system is completely secure, and you share your data at your own risk.

  1. Your Rights

You can:

  • Access or update your personal information.
  • Opt-out of marketing communications.
  • Request account deactivation or deletion by contacting us.
  1. Third-Party Links

Our Platform may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your data.

  1. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page, and your continued use of the Platform indicates acceptance.

  1. Contact Us

For questions or concerns, please reach out:
Charu Jewels
Email: web@charujewels.com
Phone: +91-95125 55657
Address: U15C, GHB Gem & Jewellery Park, Ichchhapor, Surat, Gujarat 394510